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There are so many huge UI fails in Apple products nowadays ... My most recent encounter is pretty much anything to do with Apple Pay (especially on the mac).

There are so many huge UI fails in Apple products nowadays ... My most recent encounter is pretty much anything to do with Apple Pay (especially on the mac). I couldn't get any transactions to complete. Ended up being that my address didn't validate (apparently) because it was 'too long' -- good luck figuring that out via the (horrific) Apple Pay address form edit UI ...

goldcd 7y ago
To be fair, I had a pretty similar problem with Google Pay yesterday. The handy "google pay" button just sent me on a loop to fix my address, I did, it accepted, then rejected on pay as there was "an issue with my address" - tried 3 times before just nuking my address, re-entering it (I swear the same details) and then it was accepted. Maybe random co-incidence, or maybe common card back-end was having a wobble.
Someone1234 7y ago
Apple Pay story: We had a credit card on the account that was expired by months and thrown away. We couldn't delete the old card because it was the default[0], and we couldn't add a new card to make the default without entering the last digits of the old (which we no longer had). We also couldn't cancel a subscription without the last digits. Ultimately found a work-around by going to the accounts website and adding the new card from a family plan member (which didn't require the last digits of the old on the main account holder's account) and then cahnging the default and deleting the old. But it wasn't documented anywhere. [0] https://support.apple.com/en-us/HT203905 https://support.apple.com/en-us/HT203905
Rebelgecko 7y ago
Funnily enough, I've had a ton of UI problems with Apple's new bug report tool (https://feedbackassistant.apple.com/ https://feedbackassistant.apple.com/). Depending on your screen resolution/window size, it can be impossible to submit a bug report using Firefox or the Android version of Chrome.
wayneftw 7y ago
It's not just nowadays, it's always been that way all the way back to the first Mac OS. I work with a lot of Mac users and just watching them trying to manage application windows is painful. Ever since they replaced maximize with full-screen - whenever someone wants to click near the top of the window, I make a bet with myself whether they're going to miss the mark and cause the menubar to drop down or not.

goldcd 7y ago

To be fair, I had a pretty similar problem with Google Pay yesterday. The handy "google pay" button just sent me on a loop to fix my address, I did, it accepted, then rejected on pay as there was "an issue with my address" - tried 3 times before just nuking my address, re-entering it (I swear the same details) and then it was accepted. Maybe random co-incidence, or maybe common card back-end was having a wobble.

Someone1234 7y ago

Apple Pay story: We had a credit card on the account that was expired by months and thrown away. We couldn't delete the old card because it was the default[0], and we couldn't add a new card to make the default without entering the last digits of the old (which we no longer had). We also couldn't cancel a subscription without the last digits. Ultimately found a work-around by going to the accounts website and adding the new card from a family plan member (which didn't require the last digits of the old on the main account holder's account) and then cahnging the default and deleting the old. But it wasn't documented anywhere. [0] https://support.apple.com/en-us/HT203905 https://support.apple.com/en-us/HT203905

Rebelgecko 7y ago

Funnily enough, I've had a ton of UI problems with Apple's new bug report tool (https://feedbackassistant.apple.com/ https://feedbackassistant.apple.com/). Depending on your screen resolution/window size, it can be impossible to submit a bug report using Firefox or the Android version of Chrome.

wayneftw 7y ago

It's not just nowadays, it's always been that way all the way back to the first Mac OS. I work with a lot of Mac users and just watching them trying to manage application windows is painful. Ever since they replaced maximize with full-screen - whenever someone wants to click near the top of the window, I make a bet with myself whether they're going to miss the mark and cause the menubar to drop down or not.