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I would characterize this more as a fight for revenue maximization than passenger comfort, at least within the US for domestic flights. I fly premium classes qu
by zippergz 7y ago
I would characterize this more as a fight for revenue maximization than passenger comfort, at least within the US for domestic flights. I fly premium classes quite a bit, and spend a lot of time in lounges. My experience is that a lot of these products launch with a bang, start out strong, but very quickly the cuts start. The airlines (or lounge operators) seem to constantly be working to see just how little they can get away with providing while still getting people to pay. International is a different game to some degree, but even there it’s not really all that unusual to see cuts to the premium products while still charging the same amount.