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Did they try as hard to manage their reputation as they did to advertise? I saw a lot of cute ads of a dog moving around a map, with a stop to poop, but also sa
by benatkin 7y ago
Did they try as hard to manage their reputation as they did to advertise? I saw a lot of cute ads of a dog moving around a map, with a stop to poop, but also saw posts about something bad happening to peoples' dogs, and both customers and dog walkers getting ripped off, and for me, the posts cancelled out the ads, which otherwise would have enticed me. Their reputation is also important for recruiting dog walkers, and the bigger the pool of walkers, the less they have to pay. I'm not sure it's worse than alternatives, because screening animal caretakers is a difficult problem. If it wasn't, I wonder what they could have done to calm peoples' fears.
- RcouF1uZ4gsC 7y ago> I'm not sure it's worse than alternatives, because screening animal caretakers is a difficult problem. The big issue is that once you find an animal caretaker that you like through Wag, it is in both your interest to cut out the middle man, and pay the person directly. It will be cheaper for you, and the caretaker will actually get more money.
- distant_hat 7y agoThis is happening with Uber and Ola in India too. A lot of the times when I have taken a cab from the airport, the cabbie has given me his card or number and suggested that for long rides I directly call them. Last time I needed a cab, I directly called the guy and he arrived a full hour before the time and had a better cab ride than I got when I go through the app with cancellations and peak hour pricing and other crap.