It's sad that you didn't even bother to try the service, or read the instructions, before posting this comment. All the service does in generate an email which

It's sad that you didn't even bother to try the service, or read the instructions, before posting this comment. All the service does in generate an email which opens up in your local email client. You then send the email on your own. If the company needs any further information they can (and legally have to) reply to your email. We are not a side to this exchange.