If a little downtime here and there doesn't matter, then either customers don't care about the product, or the company doesn't care about the customer. Ops's jo

If a little downtime here and there doesn't matter, then either customers don't care about the product, or the company doesn't care about the customer. Ops's job is to keep customers happy by keeping the applications from going down; it's not like they think a dev can't set up a service in AWS themselves. But you're right, you don't need a dedicated ops person if a dev has the time and knowledge to maintain a service reliably.