Some of the Verge article is indeed hyperbolic. The writer may have needed to hit a word count. It seems silly to sound outraged about: * leadership being a cli

Some of the Verge article is indeed hyperbolic. The writer may have needed to hit a word count. It seems silly to sound outraged about: * leadership being a clique * requesting that PR firestorms not be spread further * leadership going apesh&t over bad products being received as the 2018 holiday season is arriving and teams not addressing quickly But, IMHO some of the behavior definitely was worth termination over. Framing the CX access as accountability exercise they way she did, for example, was pretty bad, and some of the other sarcasms I read were also just toxic. That kind of toxic is so very counterproductive in any timeframe. You can communicate what you need, with utmost clarity and punch, in other ways.