I remember searching for something in Hangouts at work for a tidbit of info that I should have noted elsewhere. It was useful, but I wouldn't say it's a must.

I remember searching for something in Hangouts at work for a tidbit of info that I should have noted elsewhere. It was useful, but I wouldn't say it's a must. An email thread is useful and somewhat readable, and endless conversation between an individual or a group is less so.