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There are two types of organization-wide leadership communications: 1) New projects/deliverables 2)Organization updates. Both communications should happen freq
by bryanmgreen 7y ago
There are two types of organization-wide leadership communications: 1) New projects/deliverables 2)Organization updates.
Both communications should happen frequently and consistently, but not spam-level and delivery-expediency should correlate with the importance of the content. (IE: don't wait 3 months to say you're upset the company has lost 40% of its users) Saying "No significant changes. Thanks for the hard work." should also happen.
"No significant change" updates are also an opportunity for leadership to be transparent about metrics and say "we gained X users, or lost X% revenue" and follow it up with a simple statement such as "Happy to see growth." or "We'll bounce back next month." It keeps everyone in the loop and emotions level.