3 ms·

Hi John, to say there was some deliberation on the pricing model would be a gross understatement. I sweated over this for some time but ultimately it came down

by pmjoyce 16y ago

Hi John, to say there was some deliberation on the pricing model would be a gross understatement. I sweated over this for some time but ultimately it came down to looking at the data on how beta testers were using the product, a number of pricing surveys with different user groups and one-to-one chats with individuals. The most common use case was users hooking it up to a cheap netbook plugged in to a HDTV in the office or displayed on a 2nd monitor. In this case most small companies would use 2 devices max, a machine to configure and another to display. Perhaps unsurprisingly larger companies used it on more HDTVs (some use upward of a dozen) but they would rarely have more than one dashboard. However, there are certainly a number of different use cases. Solo users, SMEs, large enterprises and agencies all have different usage patterns and finding a one-size-fits-all is almost impossible. I evaluated 'per device' to be the least bad option based on the data at my disposal. That said, it's early days and there are no sacred cows here, I'm always open to suggestions.

jgrahamc 16y ago
Very interesting. This makes a lot of sense to me because that's probably how we would end up using it (we have an in house equivalent called, jokingly, Boiled Parsnip) that it visible on two monitors in the office. The thing I find restrictive is that sometimes you'd want people to be able to access it to get status information while on the road or at home etc. Have you thought about a 'simultaneous users' model. I could imagine paying for something like that where I know I've got say three monitors set up (two here in London, one in California) and then I could allow up to three other people to log in temporarily if they needed to.
- pmjoyce 16y ago
  The 'simultaneous users' model is intriguing and certainly something I'll explore further in this context. I had originally discounted it when focussing on agency users but, while not a perfect fit in all scenarios, it's probably more palatable for most than the existing model judging my much of the feedback today. Thanks. edit: grammar

by pmjoyce 16y ago

jgrahamc 16y ago

Very interesting. This makes a lot of sense to me because that's probably how we would end up using it (we have an in house equivalent called, jokingly, Boiled Parsnip) that it visible on two monitors in the office. The thing I find restrictive is that sometimes you'd want people to be able to access it to get status information while on the road or at home etc. Have you thought about a 'simultaneous users' model. I could imagine paying for something like that where I know I've got say three monitors set up (two here in London, one in California) and then I could allow up to three other people to log in temporarily if they needed to.

pmjoyce 16y ago
The 'simultaneous users' model is intriguing and certainly something I'll explore further in this context. I had originally discounted it when focussing on agency users but, while not a perfect fit in all scenarios, it's probably more palatable for most than the existing model judging my much of the feedback today. Thanks. edit: grammar