“use me and my tool not functioning correctly for them as an excuse to not having the work done on time” Sorry, bud, that one’s on you. If you don’t understand

“use me and my tool not functioning correctly for them as an excuse to not having the work done on time” Sorry, bud, that one’s on you. If you don’t understand your users—really get in their shoes and walk around in them—how can you hope to build automation that works for them? Change is Risk, and here you are trying to sell them on the mother of all Changes. Burn them, they won’t give you another chance. -- [And yeah, I know some users will always be obtuse reactionary assholes who blindly reject any sort of change as a direct threat to their status quo. Work to accommodate them—if you can make your solution work for them then it’ll work for anyone—and if they’re just being a petty sabotaging asshole after you’ve done all that then bump the issue with the full papertrail up the management stack. Let their superiors handle their crap; they don’t pay you to deal with it. Take solace in knowing that once all their rivals at smashing it with terrific automation, those backwards losers will be first out their jobs.]