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I agree on the first point. The second is perhaps understandable if you read the whole exchange. You know they initially gave us 13 days before they cut off s

by Diagon 7y ago

I agree on the first point. The second is perhaps understandable if you read the whole exchange. You know they initially gave us 13 days before they cut off storing any more of the group emails (that is, new emails)? With an outcry, they increased that to 20. Many thousands of people were scrambling to find a new home. We are now reaching the end of the line (the last week) before the archives themselves are gone, and they have blocked the main concerted attempt to save some of that history. So, some level of frustration is in order.

gatherhunterer 7y ago
A lack of emotional control is usually understandable. But it suggests a lack of care and focus that does not befit an important effort. I learned years ago to never send and email or text or to make a call when angry. I always thank myself the next day when I am able to choose my words more tactfully. That email makes them look like a group of angry trolls.
- arianestrasse 7y ago
  I'm wholeheartedly supporting the archival effort but was wondering exactly the same thing about the person communicating with Verizone. Her argumentation comes off as quite immature, and she's not making much sense with all that rambling. Saying stuff such as this sounds pretentious and will unfortunately only get laughed at by anyone in the corporate world: "So the best thing Verizon could do, since they are just going to throw us all into the trash anyway, as we aren’t important to them, is let us get our archives any way we can. The terms of service really should not apply to people who have been told, we’re gonna delete you from existence. If it’s lawful for us to get them from you, in broken buggy and virus ridden state, it’s just as lawful for us to get them ourselves." As it is right now, she's just not doing any favors to the archivist community out there. Perhaps someone with proper communication skills and better nerves should take up that role? This is not a time to play a martyr and throw a fit while expecting Verizon to meet you half-way.

by Diagon 7y ago

gatherhunterer 7y ago

A lack of emotional control is usually understandable. But it suggests a lack of care and focus that does not befit an important effort. I learned years ago to never send and email or text or to make a call when angry. I always thank myself the next day when I am able to choose my words more tactfully. That email makes them look like a group of angry trolls.

arianestrasse 7y ago
I'm wholeheartedly supporting the archival effort but was wondering exactly the same thing about the person communicating with Verizone. Her argumentation comes off as quite immature, and she's not making much sense with all that rambling. Saying stuff such as this sounds pretentious and will unfortunately only get laughed at by anyone in the corporate world: "So the best thing Verizon could do, since they are just going to throw us all into the trash anyway, as we aren’t important to them, is let us get our archives any way we can. The terms of service really should not apply to people who have been told, we’re gonna delete you from existence. If it’s lawful for us to get them from you, in broken buggy and virus ridden state, it’s just as lawful for us to get them ourselves." As it is right now, she's just not doing any favors to the archivist community out there. Perhaps someone with proper communication skills and better nerves should take up that role? This is not a time to play a martyr and throw a fit while expecting Verizon to meet you half-way.