From what I know, the CRTC didn't set any rates - they approved a request to adjust rates/use a new model. They are a regulatory body which oversee a highly reg

From what I know, the CRTC didn't set any rates - they approved a request to adjust rates/use a new model. They are a regulatory body which oversee a highly regulated industry. The industry is regulated, I would guess, because (a) it has been (and might still be) heavily subsidized, (b) it's an essential service and maybe even because (c) there's an extremely high cost of entry for a new player, thus little competition. edit I'm not suggesting they were doing what they are supposed to do, which I would describe as balancing what's right for consumers and what's right for the industry (not always the same thing). And I'm certainly not saying that, in this case, they made the right decision. I'm merely trying to describe the process, from my limited knowledge, with respect to the parent's question.