4 ms·
This is entirely a problem for the solicitor. The solicitor sent Mr. Teich's money to the wrong person. Mr. Teich's act of giving the wrong info does not let th
by DecoPerson 7y ago
This is entirely a problem for the solicitor. The solicitor sent Mr. Teich's money to the wrong person. Mr. Teich's act of giving the wrong info does not let the solicitor give his money away to some stranger. Mr. Teich's is still owed £193,000 by his solicitor.
The solicitor should use a more secure service for sending money. Something that is harder to make a mistake and that provides better guarantees. For example, a cheque, a money order, a professional money transfer service, hell, even a Venmo transfer would be better, as you can send a QR code and that's harder to mess up.
Having worked in a post office and having heard hundreds of stories about dealing with corporations, I can confidently say that anything like this should be done by registered mail with delivery confirmation. Digital solutions simply aren't up to scratch yet. With any "interaction," there are so many things that could go wrong: information mistakes, sorting mistakes, lack of evidence when figuring out a problem, potential for identity theft, potential for malicious actors to gain, potential for things to get lost, lack of accountability, lack of insurance, etc