I asked a customer service rep about it on the online chat. Here's what they said (I doubt they'd mind me posting it here): 16:10:46 Thank you for contacting u

I asked a customer service rep about it on the online chat. Here's what they said (I doubt they'd mind me posting it here): 16:10:46 Thank you for contacting us. An operator will be with you shortly. 16:10:46 Guest: Is there an installation fee for Gigazone internet? 16:11:08 Guest: Hi, I see that there's an $85 activation fee, but is there also an additional installation fee? 16:11:40 Operator JJ joined the chat 16:11:47 JJ: Hi there! 16:11:51 Guest: Hi! 16:12:13 JJ: There is no installation fee. It is rolled in with the activation fee which is waived if you sign a 6 month contract. 16:12:54 Guest: That's great--I was discussing this with friends and we can't figure out how it's possible! How can you afford to run fiber optic out into the country and charge so little for it? 16:14:36 Guest: Part of why I ask is because almost no other rural areas have this figured out 16:14:56 JJ: Well, there's a couple of ways. For a long time we required our members to have phone lines along with our internet service as there are a number of government grants that we can qualify for as long as we're building rural telephone infrastructure. That's the reason we still are required to require phone service in some of our service area. 16:15:13 Guest: I see, cool 16:15:52 JJ: Secondly, we're a co-op and committed to the community. If we plow a fiber line to your home and you end up moving some time in the future, the line remains for some other lucky co-op member in the future. It's kind of a "long-game" mentality. 16:16:05 Guest: Makes sense, thank you!