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Thanks for comments on solutions companies and on Salesforce, codegeek and PaulHoule. You understand the situation perfectly. AI is early and customers need ha
by lucasgonze 7y ago
Thanks for comments on solutions companies and on Salesforce, codegeek and PaulHoule. You understand the situation perfectly.
AI is early and customers need handholding because they don't really understand it and don't have in-house competence. That we train the models for most customers is critical to their doing any AI at all.
Amazon et al are trying to mash these customers into a pure-software box, and it just won't work at this stage. So, yeah, over time we'll automate the training and setup and get it down to a minimum of human attention, but the important thing is that this is our problem, not the customer's.