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Until their phone-home rootkit CDs[0]. Or is that also “listening to your customers?” /s [0] https://en.wikipedia.org/wiki/Sony_BMG_copy_protection_rootkit_sca

• supernova87a 7y ago
  Also, the VAIO line of laptops, while stylish, came to me to represent a total lack of support or interest in the customer aside from selling them a cool-looking machine. Maybe it's related to the root-kit DRM, etc -- on looking back, maybe this reflected a mismatch of a company culture that was stuck in the hardware-focused customer experience (and where careful thought ended with the hardware), while the software was some add-on nuisance that would work itself out.
  • OatMilkLatte 7y ago
    Sony had a golden age in the 80s when they were making quality hardware for reasonable prices. It was unfortunately brief. By the late 90s, Sony was such a huge company with so many competing interests that I'm surprised they didn't accidentally sue themselves during the digital music fiasco.
  • bacon_waffle 7y ago
    Some of those VAIO laptops really pushed the envelope, in terms of packing a lot of computer in to a small package. They were great when everything worked, but could be a real pain to repair.