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I was a user of GCP. Documentation lied to me back in January and cost me over $1000 of my personal money. I got assigned a support case, and had absolutely no
by Jasper_ 7y ago
I was a user of GCP. Documentation lied to me back in January and cost me over $1000 of my personal money. I got assigned a support case, and had absolutely no reply until April, when I had confirmation that there was indeed a bug in the system from Google engineers, and that they planned to fix it. In the meantime, I switched off of GCP. Their only consolation was a coupon that insisted that I keep on using GCP, which would have eaten through my money again.
I somehow got CC'd to an internal Google system, Buganizer, which has done nothing but leak a bunch of internal communications, including some small code patches to GCP infrastructure itself.
My support request has not been updated, but Buganizer has let me know that they supposedly updated the documentation mid-November to fix it, but the rephrased advice still was not correct based on my interpretation of the issue. The bug is still open.