Not all employees can communicate by text or voice alone. Body language is very important to a lot of people when communicating... I prefer video calls, though

Not all employees can communicate by text or voice alone. Body language is very important to a lot of people when communicating... I prefer video calls, though I don't require it.. but you can't easily tell an employee is having a rough day or is not following what you're saying on verbal/text cues alone... Or they say they get it in text but they really are not sure (and seeing their face or posture might have communicated that they "kinda" understand).. Many people need the human-to-human interaction.. and many people don't. If you and your boss and direct reports are all happy connecting in text, great! But a huge portion of the population wants to see the other person when communicating