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I have used FedEx for my business only 5 times this year in NYC to have important packages delivered (our vendors weren't flexible in these instances). 3 out o

I have used FedEx for my business only 5 times this year in NYC to have important packages delivered (our vendors weren't flexible in these instances). 3 out of those 5 times, the driver slapped a "sorry we missed you sticker" and just left, or they delivered it to the wrong address (the next street over). The drivers are pretty careless and simply don't care enough. I even get deliveries that are clearly not the right address, yet they end up on my building doorstep. FedEx is simply frustrating to deal with. Their "investigations" will reveal one story, but my security camera reveals another, and even management doesn't care that my building's deliveries are never made because the drivers just slap the sticker and move on.

stronglikedan 7y ago
The best part is that, at least in my FedEx delivery area, the drivers "own" the route. So, if you file a complaint about them, they typically just make your experience more frustrating out of spite.
mnm1 7y ago
I had a package delivered to the wrong address, across town, multiple times, even after I contacted FedEx, confirmed my address, and gave them directions (because they are too stupid to figure them out on their own). This was just the worst case out of many. It's shocking whenever a FedEx truck actually shows up to deliver packages. It's also shocking how incredibly bad FedEx is at their one job, delivering packages. Amazon is even worse, but let's not go there. The package was finally returned to the shipper, Newegg, and then the fun started trying to get a refund. Took about a month of calling every day. That was a lot of fun.