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According to [0], there are 1.5m deliveries per day, so the 90k number here gives us a 6% failure rate. They cite 15% in the article [1], which is insane. I gue

by css 7y ago

According to [0], there are 1.5m deliveries per day, so the 90k number here gives us a 6% failure rate. They cite 15% in the article [1], which is insane. I guess this goes to the security facade most buildings have, where saying "UPS" at the buzzer gets you near-unlimited access. [0] https://www.nytimes.com/2019/10/27/nyregion/nyc-amazon-delivery.html https://www.nytimes.com/2019/10/27/nyregion/nyc-amazon-deliv... [1] (pdf) https://depts.washington.edu/sctlctr/sites/default/files/SCTL_Muni_Tower_Test_Report_V4.pdf https://depts.washington.edu/sctlctr/sites/default/files/SCT...

Finnucane 7y ago
If it's 6% in NY, and averaging 15% elsewhere, there must be places where getting a package delivered is pretty high risk.
- arkades 7y ago
  Lived near Yale for a little while. It is difficult to believe the theft rate in my area was <80%. We firmly gave up on deliveries to the home, and had to warn friends and relatives not to send us anything. Nearly everything got grabbed. It was beyond ridiculous. I hear that area has improved now, but certainly back then...
- ryanmercer 7y ago
  Just this week package theft was part of the tv show The Rookie and last December Mark Rober had that staged video highlighting it. For my apartment complex, generally the carriers will just leave it at your door. However, at this time of year, USPS won't even attempt to deliver packages and takes them all to the office and makes the office text/email recipients (I don't think this is legal and I've complained about it but no one cared) and the other carriers (except for Amazon delivering themselves) will knock and if you don't answer in the time it takes them to scan the bar code they'll take it back to the distribution center for UPS and to the FedEx office a couple miles away for FedEx packages. This is purely done as a response to theft. At my current apartments I have had some Amazon packages go 'out for delivery' then just never come. Most recently this happened 2 weeks ago and Amazon issued a refund as a gift card balance. In this case it was just 10$~ of microfiber eyeglass cloths. When I still lived in a house 2 years ago, I'd regularly have Amazon packages taken off my porch that was 20 ft from the street and blocked by bushes. I never had any plain brown boxes taken though, only stuff with the Amazon tape. Fortunately a lot of the stuff was garbage I was getting for free to review and the few times it was something I paid for Amazon would reship or issue a refund without hesitation. Without running the numbers I'd say my personal theft rate is probably below 1% in the apartment and probably below 10% when I was at the house.
- GauntletWizard 7y ago
  15% includes other failure modes - Address does not exist, signature required but customer not available, etc.

by css 7y ago

Finnucane 7y ago

If it's 6% in NY, and averaging 15% elsewhere, there must be places where getting a package delivered is pretty high risk.

arkades 7y ago
Lived near Yale for a little while. It is difficult to believe the theft rate in my area was <80%. We firmly gave up on deliveries to the home, and had to warn friends and relatives not to send us anything. Nearly everything got grabbed. It was beyond ridiculous. I hear that area has improved now, but certainly back then...
ryanmercer 7y ago
Just this week package theft was part of the tv show The Rookie and last December Mark Rober had that staged video highlighting it. For my apartment complex, generally the carriers will just leave it at your door. However, at this time of year, USPS won't even attempt to deliver packages and takes them all to the office and makes the office text/email recipients (I don't think this is legal and I've complained about it but no one cared) and the other carriers (except for Amazon delivering themselves) will knock and if you don't answer in the time it takes them to scan the bar code they'll take it back to the distribution center for UPS and to the FedEx office a couple miles away for FedEx packages. This is purely done as a response to theft. At my current apartments I have had some Amazon packages go 'out for delivery' then just never come. Most recently this happened 2 weeks ago and Amazon issued a refund as a gift card balance. In this case it was just 10$~ of microfiber eyeglass cloths. When I still lived in a house 2 years ago, I'd regularly have Amazon packages taken off my porch that was 20 ft from the street and blocked by bushes. I never had any plain brown boxes taken though, only stuff with the Amazon tape. Fortunately a lot of the stuff was garbage I was getting for free to review and the few times it was something I paid for Amazon would reship or issue a refund without hesitation. Without running the numbers I'd say my personal theft rate is probably below 1% in the apartment and probably below 10% when I was at the house.
GauntletWizard 7y ago
15% includes other failure modes - Address does not exist, signature required but customer not available, etc.