Are you saying that a freemium service should never delete data—or that a customer service rep shouldn't be able to do it? I can see why Flickr might engineer

Are you saying that a freemium service should never delete data—or that a customer service rep shouldn't be able to do it? I can see why Flickr might engineer things this way. Most of their users don't pay (granted, this guy was a pro user). Deleting images when an account is deleted saves money.