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>Note that the cases talked about involve legal deadlines so knowingly delaying to handle them is not a good option. Are we reading the same thread? The cases
by aguyfromnb 7y ago
>Note that the cases talked about involve legal deadlines so knowingly delaying to handle them is not a good option.
Are we reading the same thread? The cases talked about are mundane customer service interactions.
My significant other works in consumer facing healthcare. Every day customers come in proclaiming they "know the owner" or "are a lawyer" or "will take their business elsewhere", expecting to be prioritized. This isn't some clever life-hack; the people who do it are, in my opinion, jerks.
- lolc 7y agoI'm talking about the article linked in the comment upthread which is about identity theft. Where in that article or the thread was it suggested to refer to yourself as a shareholder to customer service? It's only ever mentioned as a reason to contact investor relations. The author specifically recommends against grandstanding exactly because it signals "not a professional". So I really don't get your complaint.