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Andrew, on your responses you mentioned several times transparency, do the best for the people and give people what they want. As a VPN provider, your reputati
by allanmacgregor 7y ago
Andrew, on your responses you mentioned several times transparency, do the best for the people and give people what they want.
As a VPN provider, your reputation and the trust of your customers is vital; in the spirit of transparency I would like to know:
- Change in customer churn since announcement
- Change in new customer signup
I really hope you and your team forecasted potential backlash as part of the merger with Kape and have a plan of action to recover.