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I once told Sprint customer support I had recorded a call after they had promised me something and not followed through. They apparently put a note on my accoun
by OkGoDoIt 7y ago
I once told Sprint customer support I had recorded a call after they had promised me something and not followed through. They apparently put a note on my account because every time I called customer support in the future they informed me that I was not allowed to record the call and made me verbally confirm I was not recording the call or they would hang up. But of course they were recording all the calls. It was ridiculous.
- tristor 7y agoI'm pretty sure that's not actually legal. It might even constitute breach of contract, depending on what your contract for services states with them. I am not a lawyer, but given your track record and this behavior, I'd highly advise you to stop being a Sprint customer. This behavior, if not illegal, is at least highly unethical.