Pretty sure there someone suing in Britain years ago after getting to see comments about him support agents had left on a company forum. They weren't nice comme

Pretty sure there someone suing in Britain years ago after getting to see comments about him support agents had left on a company forum. They weren't nice comments. I thought it was Demon internet but I can't find it. Now I'm remembering accidentally seeing my customer record in a mobile phone shop. I was a "Silver customer". At that point I had been with them for 10 years or something. Silver? What does it take to get Gold??! Basically, I'm saying if you do this not everyone will be happy.