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Doing this for regulated utility companies (e.g. electric, natural gas, etc.) generally also works. NYC's electric utility, Con Ed, was giving me a massive run
by kevindong 7y ago
Doing this for regulated utility companies (e.g. electric, natural gas, etc.) generally also works.
NYC's electric utility, Con Ed, was giving me a massive run around [0] until I filed a complaint with the New York State utility regulator. After that, Con Ed fixed my problem within a week.
[0]: Long story short, Con Ed installed new electric meters that were supposed to automatically send readings to themselves but they never "provisioned" it (to this day, I don't know what "provisioning" means). But since they had installed those new meters, they stopped sending out meter readers to my apartment building despite the building manager repeatedly making appointments that the meter readers never showed up to. Consequently, my apartment building of ~400 units got estimated bills for three consecutive months.