Hey Tel, Thanks for your reply - no worries re: sounding critical. Your points were valid. The Victorias Secret thing is something I keep reminding myself. Li

Hey Tel, Thanks for your reply - no worries re: sounding critical. Your points were valid. The Victorias Secret thing is something I keep reminding myself. Life is not about "usability" - the experience is more importantly. Reminds me of a Joel Spolsky quote "Usability is not everything. If usability engineers designed a nightclub, it would be clean, quiet, brightly lit, with lots of places to sit down, plenty of bartenders, menus written in 18-point sans-serif, and easy-to-find bathrooms. But nobody would be there. They would all be down the street at Coyote Ugly pouring beer on each other— - Joel Spolsky"