Well, that goes both ways. My wife is a social media editor and former web editor, so she is not a technician but she knows browsers more than her average colle

Well, that goes both ways. My wife is a social media editor and former web editor, so she is not a technician but she knows browsers more than her average colleague. Whenever some internal application has issues, she has to go through the same 10 minutes of explanations that it must be Firefox's fault, every time she calls tech support, after which they agree that it is usually what she suspected the issue to be; or if she had no clue and all she could tell them is "I have tried both Firefox and Chrome" guess what, it's not Firefox vs. Chrome.