4 ms·
I did similar recently. I emailed the support team with a screenshot of task manager showing what process it was, and I identified (with 30 seconds of googling)
by egdod 7y ago
I did similar recently. I emailed the support team with a screenshot of task manager showing what process it was, and I identified (with 30 seconds of googling) what product it was associated with. I like to think that saved everyone an hour of pointless fucking around.
- CalChris 7y agoI send a LOT of screen shots these days. Grab (OS X) to the clipboard, paste in text message or email. The screen shot usually has everything I want to point out while leaving out the unnecessary.
- bentcorner 7y agoIf you're ever in this situation again, taking a performance trace is easy to do and potentially helpful for the triaging team. wpr -start GeneralProfile do something, or let process spin wpr -stop foo.etl Include foo.etl with your bug report. Be aware that it will include personal information from your machine (machine config, user paths, process names, etc.).