The 'Undercover Boss' approach would work a lot better in my opinion (but, the exec still has to show up). Maybe some type of secret EXEC program, kinda like se

The 'Undercover Boss' approach would work a lot better in my opinion (but, the exec still has to show up). Maybe some type of secret EXEC program, kinda like secret shoppers. I know, no cool gadgets, just people. Which is a good thing.