It’s an accessibility regulation. If a government website has to be equally accessible to people who are deaf / hard of hearing, blind, etc. then the website ca

It’s an accessibility regulation. If a government website has to be equally accessible to people who are deaf / hard of hearing, blind, etc. then the website can only be live when services for those people are up. There are some sites that rely on humans to provide backup services like filling out forms, and they only work business hours.