The antenna apparently has more gain, but the design flaw was that its conducting parts were on the outside of the case. That's just asking for trouble in a ha

The antenna apparently has more gain, but the design flaw was that its conducting parts were on the outside of the case. That's just asking for trouble in a hand-held device. But they are apparently on top of it. As soon as the flurry of complaints came in, they posted a job opening for an antenna engineer!