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That seems like a weak excuse. The capability needs to exist for SAAQ staff regardless, and something like this can either be implemented as a human service whe
by mdtusz 7y ago
That seems like a weak excuse. The capability needs to exist for SAAQ staff regardless, and something like this can either be implemented as a human service where it's an email request (low volume) or a form on the website.
I could be mistaken but I believe it was the SAAQ that had "business hours" for one of their online services where you could only submit a form between 9 and 4 or something ridiculous like that.
- arcticbull 7y agoAeroplan had this until recently too, the website shut down at 9PM PST and re-opened at 6AM PST. Last employee out turn off the servers? What is it about Canadian IT haha.
- fredsted 7y agoLooks like this service has business hours as well. Very strange.
- kaikai 7y agoIt’s an accessibility regulation. If a government website has to be equally accessible to people who are deaf / hard of hearing, blind, etc. then the website can only be live when services for those people are up. There are some sites that rely on humans to provide backup services like filling out forms, and they only work business hours.