You need strong engineering management to communicate the business advantages of well-made software. The benefits of good software are exceedingly hard to measu

You need strong engineering management to communicate the business advantages of well-made software. The benefits of good software are exceedingly hard to measure and understand as a businessperson, because design is a lot like risk management: you can't measure the cost of the disasters that don't happen. The only substitute is to communicate thoroughly on the business's own terms and to show examples of payoffs whenever they're tangible enough to make the point.