Probably trying to divert attention away from their pretty poor customer service record https://www.citizensadvice.org.uk/about-us/how-citizens-advice-works/cit

Probably trying to divert attention away from their pretty poor customer service record https://www.citizensadvice.org.uk/about-us/how-citizens-advice-works/citizens-advice-consumer-work/supplier-performance/energy-supplier-performance/compare-domestic-energy-suppliers-customer-service/ https://www.citizensadvice.org.uk/about-us/how-citizens-advi...