Or one from the company cafeteria. I’m not sure if this is the point you were making, but trust, insight and ability to get things done is quite different when

Or one from the company cafeteria. I’m not sure if this is the point you were making, but trust, insight and ability to get things done is quite different when working internally in an org versus working with an outside-org, and it’s a big deal. My biggest burnout was when internal teams I worked with started to feel like external teams. That was more about engineering teams but another example: I strongly discouraged internal IT from adopting vendor/client language and mentality. Relationships like that put them on the back foot, become defensive, and when you encounter problems the sense of being able to honestly ask what’s actually going wrong here? evaporates.