I give non-fives for cheating ( extending pickup or dropoff ), serious safety issues ( falling asleep and drifting out of lane ), and impersonating ( a differen

I give non-fives for cheating ( extending pickup or dropoff ), serious safety issues ( falling asleep and drifting out of lane ), and impersonating ( a different person than registered to drive ). The platform should be able to detect the first cheating problem, the other two are much harder and should have customer input.