5 ms·

Scam Emails from Synchrony Bank and/or Amazon Credit Builder Credit

6 points by heshiebee 7y ago

SweetDreams2U 7y ago
I just received 3 emails regarding a trial deposit and action required on my application yet I haven't applied for anything. The emails are questionable from the start as there is no information other than a note claiming it was sent by Amazon CreditBuilder and Synchrony Bank and that it is an unmonitored email so do not reply.
PinkFox3 7y ago
I got them too. Plus a 3rd one that just says "Action Required On Your Account." Tried calling & chatting w/ Synchrony customer service but the calls just ring then end after 4 rings & chat service is down.
PugMother 7y ago
DITTO TO ALL! Thank goodness somebody posted this here!
cetkat 7y ago
I just got the same thing. Three emails so far: 1) A Trial Deposit Has Been Successfully Made to Your [blank info] 2) A Trial Deposit Has Been Successfully Made to Your AMAZON CREDITBUILDER 3) Action required on your application The third email was completely blank. From is: Synchrony Bank • customer.service@mail.synchronybank.com Reply To is: Synchrony Bank • donotreply@synchronyfinancial.com
cetkat 7y ago
I just spoke to someone at Amazon, and Synchrony Bank has learned of this and told Amazon about the issue. It is 100% fraud and both companies are working on it. In the meantime, I'd manually go to the synchrony website (they manage a large amount of store accounts like Victoria's Secret and New York & Company.. I think also Old Navy) for any account access, login, payment. Don't click any email links right now. They're likely trying to steal account info during the black Friday rush.
GottaLoveSpam 7y ago
Same. Three emails. There is a disclaimer in the emails: Note: This email was sent to you by Synchrony Bank, the issuer of your AMAZON CREDITBUILDER Account. You may receive account servicing emails even if you have requested not to receive marketing offers by email for your AMAZON CREDITBUILDER Account. Synchrony Bank is located at 170 Election Road, Suite 125, Draper, Utah, 84020, USA. This is an unmonitored email box. Please do not reply to this email. Head off identity theft before it happens. For more information about identity theft, please visit the Federal Trade Commission's (FTC) consumer website at www.ftc.gov/idtheft/.
Ozmagoddess 7y ago
I got three of them as well. Just today. Reporting them as spam.
nebula18 7y ago
Same here, this afternoon. All three emails. Tried accessing the synchrony website. I can access some parts of the website but accounts refuse to load. Called customer service, it just rings and rings. I'm sure my credit is not compromised due to my credit been frozen to avoid such things. No way they have that information for those curious if this spam got any further.
amylou89 7y ago
Same here all 3. Business Insider has already posted an article about it, but no new info yet. https://www.businessinsider.com/email-citing-synchrony-amazon-sparks-fraud-concerns-2019-11 https://www.businessinsider.com/email-citing-synchrony-amazo...
kedwards68 7y ago
HELP!! I received what looked like a legit email AND had a warning on my card sites about an account freeze due to suspicious activity. In calling I was asked to take a selfie and send pics of front and back of drivers license AND social security card to confirm my identity. How would they have a pic of me to compare a selfie to? I Did not provide info. Today I received letters and freezes on every store or ccard from synchrony that I have. What is going on?
lorryTruckerUK 7y ago
Yep, just home from work, my wife was angry at me for opening an Amazon account without her knowledge, just had a big fight over it before I googled to find answers, my BP went up to 186/114 after trying to explain to my wife that I didn’t do it.... but....and there is always a BUTT... it was linking MY synchrony account and Amazon... not OUR joint account or HER savings account... I think you can see where this is going... I’m now doing deep breathing exercises to bring down my BP.... had 2 stents fitted in my heart in February.... my wife just said to me when I said I needed to check my blood pressure...”You obsess over your Blood Pressure” and stormed out of the room....at least now I have some peace...I know it is a scam...DO NOT CLICK on any links in the 3 SCAM E MAILS...great timing before Thanksgiving.... maybe the RUSSIANs have something to do with it! Blood pressure coming down now I have got that of my chest....Still here....still ticking...smiling!:) PS ... I am NOT a Robot
lorryTruckerUK 7y ago
So just spoke with rep from Synchrony Bank, very nice lady, apologized for any inconvenience caused... told her about my blood pressure issue... then she was REALLY sorry...told her what happened. Put my wife on the phone to talk to her...the nice lady said it was sent FROM SYNCHRONY in ERROR...Amazon also aware and in the loop... their phones are blowing up...will be some serious fallout from this one.... And I can’t even blame the Russians ... sorry Mr Putin...My Bad :)
Angel1611 7y ago
I got the same exact email and was freaking out thinking that my sister had probably tried to use my info to open acct or someone else cause I don't have a acct at Synchrony Bank or with Amazon Credit builder so I'm relieved to see that it's just another stupid email phishing scam. Glad I didn't call sister and Accuse her before I saw your posts, lol. Thanks for the post
pk1425 7y ago
I too received 3 emails. Exact same info, but also today received a letter in the mail from synch saying I changed my address but came to my home address, so I wonder if it is an inside job. Calling tomorrow to make sure. Closed now.
chrisa112619 7y ago
An Apology for our Error: At Synchrony, we take customer satisfaction very seriously. We are writing to inform you one or more emails or text messages you may have received from Synchrony regarding “a trial deposit has been successfully made” or “action required on your application” on Monday, November 25 was sent in error. This was an internal error at Synchrony and did not involve a data breach or fraudulent activity. We have confirmed none of your personal data was compromised. We apologize for the error and regret any concerns this may have caused. We are taking action to ensure this cannot happen again. Please disregard the e-mail or text message and no further action is required. We sincerely thank you for your patience and understanding.
moloeswick 7y ago
received email: Trial Deposit Has Been Successfully Made to Your AMAZON CREDITBUILDER

6 points by heshiebee 7y ago

I just received 3 emails regarding a trial deposit and action required on my application yet I haven't applied for anything. The emails are questionable from the start as there is no information other than a note claiming it was sent by Amazon CreditBuilder and Synchrony Bank and that it is an unmonitored email so do not reply.

PinkFox3 7y ago

I got them too. Plus a 3rd one that just says "Action Required On Your Account." Tried calling & chatting w/ Synchrony customer service but the calls just ring then end after 4 rings & chat service is down.

PugMother 7y ago

DITTO TO ALL! Thank goodness somebody posted this here!

cetkat 7y ago

I just got the same thing. Three emails so far: 1) A Trial Deposit Has Been Successfully Made to Your [blank info] 2) A Trial Deposit Has Been Successfully Made to Your AMAZON CREDITBUILDER 3) Action required on your application The third email was completely blank. From is: Synchrony Bank • customer.service@mail.synchronybank.com Reply To is: Synchrony Bank • donotreply@synchronyfinancial.com

cetkat 7y ago

I just spoke to someone at Amazon, and Synchrony Bank has learned of this and told Amazon about the issue. It is 100% fraud and both companies are working on it. In the meantime, I'd manually go to the synchrony website (they manage a large amount of store accounts like Victoria's Secret and New York & Company.. I think also Old Navy) for any account access, login, payment. Don't click any email links right now. They're likely trying to steal account info during the black Friday rush.

GottaLoveSpam 7y ago

Same. Three emails. There is a disclaimer in the emails: Note: This email was sent to you by Synchrony Bank, the issuer of your AMAZON CREDITBUILDER Account. You may receive account servicing emails even if you have requested not to receive marketing offers by email for your AMAZON CREDITBUILDER Account. Synchrony Bank is located at 170 Election Road, Suite 125, Draper, Utah, 84020, USA. This is an unmonitored email box. Please do not reply to this email. Head off identity theft before it happens. For more information about identity theft, please visit the Federal Trade Commission's (FTC) consumer website at www.ftc.gov/idtheft/.

Ozmagoddess 7y ago

I got three of them as well. Just today. Reporting them as spam.

nebula18 7y ago

Same here, this afternoon. All three emails. Tried accessing the synchrony website. I can access some parts of the website but accounts refuse to load. Called customer service, it just rings and rings. I'm sure my credit is not compromised due to my credit been frozen to avoid such things. No way they have that information for those curious if this spam got any further.

amylou89 7y ago

Same here all 3. Business Insider has already posted an article about it, but no new info yet. https://www.businessinsider.com/email-citing-synchrony-amazon-sparks-fraud-concerns-2019-11 https://www.businessinsider.com/email-citing-synchrony-amazo...

kedwards68 7y ago

HELP!! I received what looked like a legit email AND had a warning on my card sites about an account freeze due to suspicious activity. In calling I was asked to take a selfie and send pics of front and back of drivers license AND social security card to confirm my identity. How would they have a pic of me to compare a selfie to? I Did not provide info. Today I received letters and freezes on every store or ccard from synchrony that I have. What is going on?

lorryTruckerUK 7y ago

Yep, just home from work, my wife was angry at me for opening an Amazon account without her knowledge, just had a big fight over it before I googled to find answers, my BP went up to 186/114 after trying to explain to my wife that I didn’t do it.... but....and there is always a BUTT... it was linking MY synchrony account and Amazon... not OUR joint account or HER savings account... I think you can see where this is going... I’m now doing deep breathing exercises to bring down my BP.... had 2 stents fitted in my heart in February.... my wife just said to me when I said I needed to check my blood pressure...”You obsess over your Blood Pressure” and stormed out of the room....at least now I have some peace...I know it is a scam...DO NOT CLICK on any links in the 3 SCAM E MAILS...great timing before Thanksgiving.... maybe the RUSSIANs have something to do with it! Blood pressure coming down now I have got that of my chest....Still here....still ticking...smiling!:) PS ... I am NOT a Robot

lorryTruckerUK 7y ago

So just spoke with rep from Synchrony Bank, very nice lady, apologized for any inconvenience caused... told her about my blood pressure issue... then she was REALLY sorry...told her what happened. Put my wife on the phone to talk to her...the nice lady said it was sent FROM SYNCHRONY in ERROR...Amazon also aware and in the loop... their phones are blowing up...will be some serious fallout from this one.... And I can’t even blame the Russians ... sorry Mr Putin...My Bad :)

Angel1611 7y ago

I got the same exact email and was freaking out thinking that my sister had probably tried to use my info to open acct or someone else cause I don't have a acct at Synchrony Bank or with Amazon Credit builder so I'm relieved to see that it's just another stupid email phishing scam. Glad I didn't call sister and Accuse her before I saw your posts, lol. Thanks for the post

pk1425 7y ago

I too received 3 emails. Exact same info, but also today received a letter in the mail from synch saying I changed my address but came to my home address, so I wonder if it is an inside job. Calling tomorrow to make sure. Closed now.

chrisa112619 7y ago

An Apology for our Error: At Synchrony, we take customer satisfaction very seriously. We are writing to inform you one or more emails or text messages you may have received from Synchrony regarding “a trial deposit has been successfully made” or “action required on your application” on Monday, November 25 was sent in error. This was an internal error at Synchrony and did not involve a data breach or fraudulent activity. We have confirmed none of your personal data was compromised. We apologize for the error and regret any concerns this may have caused. We are taking action to ensure this cannot happen again. Please disregard the e-mail or text message and no further action is required. We sincerely thank you for your patience and understanding.

moloeswick 7y ago

received email: Trial Deposit Has Been Successfully Made to Your AMAZON CREDITBUILDER