While I would like this issue resolved I'm not sure I follow your logic at all that Intel should be the people to fix it. When there are only two viable option

While I would like this issue resolved I'm not sure I follow your logic at all that Intel should be the people to fix it. When there are only two viable options in a marketplace, offering improvements to make your direct competitor's product better than yours is shooting yourself in the foot. Your point about happy customers would make sense if Intel was selling all manner of service contracts and extraneous engagements with it's consumer base, but is it? I'm pretty sure the chip business is speed / cost and that's all. What's ironic is that AMD knows better than any tech company I can think of exactly what the rewards are for coming second in the chip game.