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IMHO, this is the biggest feature that should be considered for the smaller paid tiers: https://gitlab.com/gitlab-org/gitlab/issues/2105 https://gitlab.com/git
by donmcronald 7y ago
IMHO, this is the biggest feature that should be considered for the smaller paid tiers:
https://gitlab.com/gitlab-org/gitlab/issues/2105 https://gitlab.com/gitlab-org/gitlab/issues/2105
The kind of people I would like to have as free users wouldn't even label issues. They'd submit an issue and I'd have to deal with it. Think entry level issue tracking, not a JIRA competitor (for my needs).
Also, being able to mix tiers would be great. The way Microsoft does Office 365 is awesome. Each user is on a plan that gives them exactly the features they need.
GitLab is really weird in a way. I think it's a really good product, but, at the same time, I don't want to invite anyone to use my self-hosted instance and I don't bother learning about the features in the paid tiers. The big issue for me is that I'm a long way off from being able to pay $1200/year per user, so there's no point in learning about any of the "expensive" features.
I know I'm not worth having as a customer in terms of profit, but I know people who are. I'm also a lot more willing (and able) to experiment with new features and workflows. There's got to be _some_ value on the low end to make an open core product practical.
If you ever decide to allow mixing of tiers for self-hosted, maybe you could include some free licenses. 1 Ultimate, 2 Premium, etc. would have almost no impact on revenue from large instances, but would be a significant help to small developers in terms of the cost average of their first 5-10 users. I think it would also be beneficial for the first several users to have access to most features because that makes it more likely someone like me will build using those features.
For comparison, the first 10 full features users in a self-hosted Atlassian setup are very inexpensive.
- SergeAx 7y ago> The kind of people I would like to have as free users wouldn't even label issues. They'd submit an issue and I'd have to deal with it. I would just create a web-form with simple auth, which would post issues onto GitLab via API call.