4 ms·

Let's be realistic here. Everyone knows it's not possible to cancel Comcast service.

• adjkant 7y ago
  "Ah yes, cancelling requires a call because of security. A feature for the user!"
  • kova12 7y ago
    To be fair, internets would have been equally outraged if there wasn't such requirement, because sure as hell somebody would have found an exploit and cancelled a bunch of account, just for funzies
    • zentiggr 7y ago
      That sounds like white hat hacking from all I've heard of Comcast... Maybe that's how we drive their customer count and revenue down and put them out of business.
• klyrs 7y ago
  I managed to cancel my dad's after he died. They STILL tried to upsell me! One of my favorite phrases ever uttered: "He's dead, you asshole, he doesn't need more channels!" And that actually did it. Felt sorry for the salesperson, who didn't have much of a choice in the matter...
  • sjwright 7y ago
    Surely by making it difficult to cancel they’re really just making it easier for people to get discounts. If I were a Comcast customer I’d be calling up to cancel every few months.
    • klyrs 7y ago
      He's dead, he doesn't need discounts.
      • sjwright 7y ago
        Obviously. Which is why I used a plural—I was referring to Comcast’s overall customer base.
• a3n 7y ago
  Nice one. However, I cancelled in person a couple years ago (because I had equipment to return). The first thing I said at the counter was "I know it's really hard to cancel Comcast, and I'm not going to accept anything but a cancel." The girl at the counter smiled and said "We know ..." and immediately cancelled my account.