I'm a customer since 2011. I love all the features they added during these years (new UI, 2-step auth, mobile App, etc.) and the fact they actively develop thei

I'm a customer since 2011. I love all the features they added during these years (new UI, 2-step auth, mobile App, etc.) and the fact they actively develop their product is reassuring. The two or three times I contacted the customer support the assistance was excellent, once I even got a response from one of the founders. Since they switched to the new interface a few years ago they gradually turned off features from the classic interface and then they completely switched it off. I rarely used it since the new UI was introduced, but I liked to have the option for slow connections while traveling abroad. I enjoy reading their blog and I appreciate the open source contributions. Offline access to e-mails and calendars with official app would be nice, but I understand it's developed as a "mobile GUI" for the webmail. The only complain I have is that they stopped offering family plans. Once a second account was +5$ [1], now I have to pay 50$ + VAT for a second e-mail address. [1] https://www.fastmail.com/help/ourservice/pricing-legacy.html https://www.fastmail.com/help/ourservice/pricing-legacy.html