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Odd question, but couldn't someone simply email their press contact and ask them about it? Or call them? I tried calling Telecom Egypt and they aren't picking

by tibbon 16y ago

Odd question, but couldn't someone simply email their press contact and ask them about it? Or call them? I tried calling Telecom Egypt and they aren't picking up any phones currently, and they don't even have a computer picking up the phone. Yet, their fax line is still answering like a fax does, so their lines haven't been cut off completely. I'm kinda shocked that there isn't mass outrage from the private companies that are having their uptime destroyed and who will have to deal with massive customer lashback. I'd not want to be that customer service rep that has to explain their actions, or the PR person. I have to wonder if they are trying to find a way to get their service back up, all in the streets, or just staying at home? I can't imagine all of Comcast for example saying, "screw it, downtime across the entire US is ok for a week" if suddenly Obama freaked out and told them to shut down because of civil unrest.

MichaelSalib 16y ago
I'd not want to be that customer service rep that has to explain their actions, or the PR person. That sounds like it would be the easiest thing in the world for a good CSR: "I'm so sorry, but I preferred obeying a government order to shut down rather than get tortured to death in an Interior Ministry dungeon -- so sorry again that I prioritized your computer uptime below the prospect of having a car battery strapped to my genitals." Sorry to be blunt, but you need to realize that the current Egyptian regime is not exactly focused on the rule of law and is widely believed to use torture and extrajudicial killings. In fact, Sulemain, the newly appointed VP, was so skilled at torturing people to death that the US government actually outsourced torture and interrogations to him, according to Jane Mayer's book "The Dark Side: The Inside Story of How The War on Terror Turned into a War on American Ideals" http://www.amazon.com/Dark-Side-Inside-Terror-American/dp/0385526393 http://www.amazon.com/Dark-Side-Inside-Terror-American/dp/03...

by tibbon 16y ago

MichaelSalib 16y ago

I'd not want to be that customer service rep that has to explain their actions, or the PR person. That sounds like it would be the easiest thing in the world for a good CSR: "I'm so sorry, but I preferred obeying a government order to shut down rather than get tortured to death in an Interior Ministry dungeon -- so sorry again that I prioritized your computer uptime below the prospect of having a car battery strapped to my genitals." Sorry to be blunt, but you need to realize that the current Egyptian regime is not exactly focused on the rule of law and is widely believed to use torture and extrajudicial killings. In fact, Sulemain, the newly appointed VP, was so skilled at torturing people to death that the US government actually outsourced torture and interrogations to him, according to Jane Mayer's book "The Dark Side: The Inside Story of How The War on Terror Turned into a War on American Ideals" http://www.amazon.com/Dark-Side-Inside-Terror-American/dp/0385526393 http://www.amazon.com/Dark-Side-Inside-Terror-American/dp/03...