4 ms·

Slack to Bring Back Optional Markdown Editor

28 points by stevenwliao 7y ago

stevenwliao 7y ago
> After the decision was criticized by O’Dwyer and others (and after this article was published), Slack told Motherboard that it would switch gears and provide an option to bring the old interface back.
- ncmncm 7y ago
  If only Google could be persuaded to restore things they broke. But, that's life when you're not the customer, but the product.
spondyl 7y ago
A work colleague sent Slack some feedback about wanting the old editor back and they replied a few hours ago. Here's an excerpt with slightly more insight on a timeline. "We don't have a specific release date to share right now - it's this team's top and only priority, however, and we expect to have it available on desktop within a couple of weeks, with Android following shortly thereafter." Props to Slack for listening to the feedback :)
- beatgammit 7y ago
  How hard can it be to roll it back? Just make a button to toggle between old and new.
- ashton314 7y ago
  I got the same reply to a similar complaint. I think they touched a nerve with the hacker community. I'd love to see just how many complaints they got. :)
noahtallen 7y ago
I read a bunch of articles last night about how horrible the change was and I dreaded getting on Slack this morning. But it was honestly fine — the code syntax worked as I expected with backticks and stars/underscore still work fine as well. They just trigger the WYSIWYG look inline. I didn’t have to modify my behavior, so I’m fine with the change.
jtylr 7y ago
Reply I've just received, can't fault them for responding to this so quick, even if the initial response was to say nothing could be done. > We really appreciate your feedback, and we hear your frustration. We're sorry for the impact this is having on your ability to communicate with your team and on your overall productivity. We made a mistake by forcing everyone into this feature without providing an opt-out for customers like you: people for whom the existing behaviour was working just fine. > We've started working on a preference that will let you return to the previous message composer. We don't have a specific release date to share right now — it's this team's top and only priority, however, and we expect to have it available on the desktop within a couple of weeks, with Android following shortly thereafter. >We will follow up with another note when this option is available to you, and we'll include instructions on how to enable it. > Again, we're sorry for the disruption and we're grateful for the feedback. We missed the mark on this feature! We will do our best to learn from this and avoid similar mistakes in the future.

28 points by stevenwliao 7y ago

> After the decision was criticized by O’Dwyer and others (and after this article was published), Slack told Motherboard that it would switch gears and provide an option to bring the old interface back.

ncmncm 7y ago
If only Google could be persuaded to restore things they broke. But, that's life when you're not the customer, but the product.

spondyl 7y ago

A work colleague sent Slack some feedback about wanting the old editor back and they replied a few hours ago. Here's an excerpt with slightly more insight on a timeline. "We don't have a specific release date to share right now - it's this team's top and only priority, however, and we expect to have it available on desktop within a couple of weeks, with Android following shortly thereafter." Props to Slack for listening to the feedback :)

beatgammit 7y ago
How hard can it be to roll it back? Just make a button to toggle between old and new.
ashton314 7y ago
I got the same reply to a similar complaint. I think they touched a nerve with the hacker community. I'd love to see just how many complaints they got. :)

noahtallen 7y ago

I read a bunch of articles last night about how horrible the change was and I dreaded getting on Slack this morning. But it was honestly fine — the code syntax worked as I expected with backticks and stars/underscore still work fine as well. They just trigger the WYSIWYG look inline. I didn’t have to modify my behavior, so I’m fine with the change.

jtylr 7y ago

Reply I've just received, can't fault them for responding to this so quick, even if the initial response was to say nothing could be done. > We really appreciate your feedback, and we hear your frustration. We're sorry for the impact this is having on your ability to communicate with your team and on your overall productivity. We made a mistake by forcing everyone into this feature without providing an opt-out for customers like you: people for whom the existing behaviour was working just fine. > We've started working on a preference that will let you return to the previous message composer. We don't have a specific release date to share right now — it's this team's top and only priority, however, and we expect to have it available on the desktop within a couple of weeks, with Android following shortly thereafter. >We will follow up with another note when this option is available to you, and we'll include instructions on how to enable it. > Again, we're sorry for the disruption and we're grateful for the feedback. We missed the mark on this feature! We will do our best to learn from this and avoid similar mistakes in the future.