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You can send it directly via /feedback, too. It gets read, and you'll get an answer too.
by riffraff 7y ago
You can send it directly via /feedback, too. It gets read, and you'll get an answer too.
- mdaniel 7y agoI complain via my company's slack so they know the observation is from a paying customer Don't get me wrong, the "you'll get an answer" is almost always the same "thank you for your input" but at least it creates a Zendesk ticket from a paying customer, in contrast to whining on HN or Twitter, where I am about dead certain no corporate OKR is influenced