I think if you fail all common post-1970 definitions, then yes. Absolutely. It's also a customer services process; there's never anything stopping you from dem

I think if you fail all common post-1970 definitions, then yes. Absolutely. It's also a customer services process; there's never anything stopping you from demanding your money back. Just as they can tell you to buzz off. This seems well within the "worth a punt" category, here.