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Using SVB for a second startup; in my experience, they've been fine and even helpful. Good customer service. No experience with Square One, so I can't compare
by aamar 16y ago
Using SVB for a second startup; in my experience, they've been fine and even helpful. Good customer service. No experience with Square One, so I can't compare the two.
- usaar333 16y agoThe bankers themselves are wonderful, helpful people. The online banking (which I want to use a lot) needs a lot of work. 1) Does not allow logins from linux desktops 2) Password entry uses a virtual keyboard where you manually click on-screen letters with a mouse; this discourages logging in and encourages worse passwords. 3) The actual online interface has significant work to do to catch up to that of larger commercial banks.
- aamar 16y agoAgree with all of these points, except that I've never had to use a virtual keyboard; password entry does use sort of an odd widget, but I can type normally into the password field (typically Chrome/OSX). Thanks especially for noting the linux problem; I'd forgotten about that.