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I've been using Plaid for a toy project for a while, and, while it works well, what surprised me the most was their support. I had an issue with my bank not sen

I've been using Plaid for a toy project for a while, and, while it works well, what surprised me the most was their support. I had an issue with my bank not sending me SMS and their support was quick and helpful, responding to my problem with actual feedback rather than canned responses. Now that I'm saying this, I realize what a low bar our current support climate has set, but Plaid is great on that regardless.

toomuchtodo 7y ago
Would you be interested in sharing your project?
- CamelCaseName 7y ago
  My guess is that the project he's referring to is IMGZ (found via his HN profile then his twitter) You can read more about that here: https://imgz.org/ https://imgz.org/ In addition, he has a page on his site with some really cool personal projects: https://www.stavros.io/projects/ https://www.stavros.io/projects/
  - justaguyhere 7y ago
    Why are you so angry? I'm running a fucking image sharing service. Wouldn't you be angry? https://imgz.org/help/faq/ https://imgz.org/help/faq/
  - StavrosK 7y ago
    Haha, no, it's not that. I just used Plaid to get my own balances so I can track my finances, it was nothing exciting.
- StavrosK 7y ago
  It's really nothing much, I just get my account balance from my bank to track my finances. I basically used their quickstart example, nothing much more.
lowercased 7y ago
I was impressed with the support and API service from Quovo, then was disappointed to see Plaid bought them and is sunsetting it. :/ More work on my end, for no real benefit.
donclark 7y ago
Would something like this address your sms finance communications? https://www.asktrim.com/ https://www.asktrim.com/ I use it to get notifications on charges and I can check my balance.
- StavrosK 7y ago
  The problem was that my bank couldn't send me the authentication SMS so I can't log in to Plaid, it wasn't about notifications. Thank you for the recommendation, though.

toomuchtodo 7y ago

Would you be interested in sharing your project?

CamelCaseName 7y ago
My guess is that the project he's referring to is IMGZ (found via his HN profile then his twitter) You can read more about that here: https://imgz.org/ https://imgz.org/ In addition, he has a page on his site with some really cool personal projects: https://www.stavros.io/projects/ https://www.stavros.io/projects/
- justaguyhere 7y ago
  Why are you so angry? I'm running a fucking image sharing service. Wouldn't you be angry? https://imgz.org/help/faq/ https://imgz.org/help/faq/
- StavrosK 7y ago
  Haha, no, it's not that. I just used Plaid to get my own balances so I can track my finances, it was nothing exciting.
StavrosK 7y ago
It's really nothing much, I just get my account balance from my bank to track my finances. I basically used their quickstart example, nothing much more.

lowercased 7y ago

I was impressed with the support and API service from Quovo, then was disappointed to see Plaid bought them and is sunsetting it. :/ More work on my end, for no real benefit.

donclark 7y ago

Would something like this address your sms finance communications? https://www.asktrim.com/ https://www.asktrim.com/ I use it to get notifications on charges and I can check my balance.

StavrosK 7y ago
The problem was that my bank couldn't send me the authentication SMS so I can't log in to Plaid, it wasn't about notifications. Thank you for the recommendation, though.