From my 30 years management experience, your personal experience is not what I've seen. Maybe works in small teams but not with strangers; too short, too abrup

From my 30 years management experience, your personal experience is not what I've seen. Maybe works in small teams but not with strangers; too short, too abrupt and provides little to no context about the desired answer. For example, in the case above, was the "How so?" directed at the "immediately stop using it" part or the "have no choice" part? Both?