"Thanks so much for the feedback here, we really appreciate it and I'm sorry that the new formatting options have disrupted your flow. There isn't a way to reve

"Thanks so much for the feedback here, we really appreciate it and I'm sorry that the new formatting options have disrupted your flow. There isn't a way to revert to the old formatting method, I'm afraid. We don't currently have plans to make the new formatting configurable though we are carefully considering all our customers' feedback. If it helps, you can turn off the formatting toolbar by clicking the Aa symbol to the right of the message input field. The new message formatting is in the initial stages of launch and we're definitely planning on keeping it updated and making changes that make sense to us within the vision of the product." I really sad to see when a "vision" is more important for a company than the customer feedback.